FREQUENTLY ASKED QUESTIONS
Can I just show up or do I have to make a reservation?
Reservations are required to guarantee your place. Reservations help us ensuring that our groups remain small and enjoyable for the clients.
Can you accommodate people with dietary needs?
Our experiences are mainly vegetarian, except special requests. If you have allergies or specific dietary needs, please let us know in advance. If necessary, fill in the downloadable form on the page related to "food allergies".Unfortunately some serious allergies cannot be managed.
OUR EXPERIENCES ARE NOT SUITABLE FOR VEGANS, CELIACS OR PEOPLE WITH SEVER FOOD ALLERGIES
What's the menu? What am I going to prepare and taste?
You can find full details in the dedicated section of each experience.
What should I wear?
We recommend comfortable yet appropriate attire, in line with a shared experience.
What do I need to bring?
We will provide all the ingredients and equipment.
What happens in case of bad weather?
The experience takes place in a private indoor home, therefore the weather does not affect the experience.
What is your refund and cancellation policy?
How do I reach you?
You will receive detailed directions via email after booking, along with a detailed map, practical information and house rules to help you reach us easily.
Is this activity suitable for people with walking difficulties or wheelchair users?
Due to the structure of the location (stairs and uneven surfaces), the experience may not be suitable for guests with reduced mobility or wheelchair users.
Which methods of payment do you accept?
Payment can be made by credit card using Visa, Mastercard, Maestro, or other methods available on the Stripe payment form.