Privacy Policy

“Arguing that you don't care about the right to privacy because you have nothing to hide is no different than saying you don't care about free speech because you have nothing to say.” (EDWARD SNOWDEN)

What’s this pop-up for?

Before collecting personal data, European Regulation 679/2016 stipulates that people must be informed, in a simple and transparent way; in this statement we describe, in an understandable way, what data we collect, for what reason, how they are processed; we also inform you about the rights granted to data subjects by the privacy legislation.
If there are any changes to the treatment methods, we will update this policy accordingly; we therefore recommend that you check this page regularly.

Personal data collected
Data provided voluntarily
When we are contacted through the form on the site, we will collect the data entered by users (e.g. name and surname, e-mail address, text of the message); on the site there are also additional contact tools made by third parties, such as Messenger, Instagram and Facebook, which are used by visitors on a voluntary basis.
Data generated by the navigation
The simple consultation of the site determines a collection of computer data generated during navigation, by various servers and network devices, such as the IP address, some browser identifiers, language settings and other technical data inherent in protocols and tools.
Legal basis for processing operations
We will process the personal data of the data subjects in a legitimate way, basing ourselves on some of the legal bases provided by current privacy legislation:

a. to fulfil contractual or pre-contractual obligations, such as when we will respond to requests for information or follow up commercial requests, etc…

b. with consent, for example when we will respond to requests to subscribe to the newsletter, or in the case of the use of third-party tools generating online identifiers, etc…

c. for legal obligations, such as when we have to comply with national or Community legislation, or receive requests from competent authorities, etc…

d. for our legitimate interest, for example when we adopt tools, software, services and information platforms, including third parties, to make available advanced features and/or to make the website work properly, or to ensure the necessary security, prevent fraud, etc…;

Purpose of processing
Your personal data will be processed for the following purposes:

Fulfilment of contractual and/or pre-contractual obligations
1. provide the information requested through the contact tools;
2. respond to requests for tenders received or any other request relating to our services and products;
3. provide customer support, either by telephone or via third-party remote assistance software tools;

His consent
4. send newsletters, information and/or commercial proposals, promotions and special offers related to our software products or services;
5. to carry out market research on the satisfaction of website users and/or our customers;
6. offer after-sales services;
7. personalize content and advertisements, collect and analyse behaviour on the site in order to improve its usability, content and user experience;
8. collect reviews and ratings from customers about their user experience of our products and services;

Legal obligations
9. fulfil the obligations laid down by law, regulation, Community legislation or an order of the Authorities;

Legitimate interest
10. to operate our information systems correctly, to analyse traffic and functionalities, to implement the necessary security measures and to prevent illegal activities, or anti-fraud controls;
11. exercise the rights of the Data Controller, such as, for example, the right of defence in court.

Provision of data and consequences of refusal
The provision of your personal data, for the purposes indicated in points 1-3 is necessary; in their absence we could not follow up the activities indicated at each point.
Your consent, for the purposes indicated in points 4-8 is optional; in its absence we will not be able to carry out the related activities and the use of the related services may be partial or unfeasible; We inform you that your consent can be subsequently modified or revoked, in a simple and quick way, by making a simple request to our contact privacy, at privacy@5terrecooking.it.

Processing methods and security measures
We process your data lawfully and correctly, taking appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of data. The processing is carried out mainly with IT and/or telematic tools, adopting appropriate organizational methods and with logics strictly related to the purposes indicated. The site adopts https secure communication protocol, which transfers data within an encrypted connection.

Provision of data and consequences of refusal
The provision of your personal data, for the purposes indicated in points 1-3 is necessary; in their absence we could not follow up the activities indicated at each point.

Your consent, for the purposes indicated in points 4-8 is optional; in its absence we will not be able to carry out the related activities and the use of the related services may be partial or unfeasible; We inform you that your consent can be subsequently modified or revoked, in a simple and quick way, by making a simple request to our contact privacy, at privacy@5terrecooking.it..

Sharing personal data with third parties
In order to improve its usability and provide additional functionality, this site uses services provided by third parties, such as social contact tools, or those generating cookies; the respective information on the data processing of the contact tools can be viewed on the websites of third-party service providers, while the specific information on the tools generating cookies is available on the cookies information page.

Places of processing of personal data
Your personal data will be processed, by the Data Controller or by the Data Processors, within the European Union; if, for technical and/or operational issues, it is necessary to use subjects located outside the European Union, we will take the necessary precautions in order to obtain the same level of protection guaranteed by EU Regulation 679/2016.

Retention time and deletion of data
Your personal data will be stored by us for the minimum period necessary for the pursuit of the purposes for which they are collected, subject to a further retention period that is (or may be) imposed by law. In relation to the data collected only on the basis of optional consent, they will be kept for a period not exceeding that necessary to achieve the relevant purposes, or until the withdrawal of consent, implemented by simple request to the address: privacy@5terrecooking.it.

Your rights
The Rules grant you the rights referred to in art. 15 and ss. in particular you have the right to obtain:

- confirmation whether or not your personal data concerning you are being processed and obtaining access to the data and the following information (purpose of processing, categories of personal data, recipients and/or categories of recipients to whom the data have been and/or will be communicated, retention period);

- the rectification of your inaccurate personal data concerning you and/or the integration of incomplete personal data, including by providing a supplementary statement;

- the deletion of personal data where the conditions are met;

- restriction of processing, in the cases provided for,

- the portability of the data relating to it, where the conditions are met;

- opposition to processing at any time, on grounds relating to its particular situation, to the processing of personal data for marketing and profiling purposes.

The exercise of these rights can be done, in a simple way, through an e-mail communication to: privacy@5terrecooking.it ..

In any case, pursuant to art. 77 of the Regulation, you are granted the right to lodge a complaint with the National Supervisory Authority (www.gpdp.it), if you believe that the processing of your personal data is in breach of current legislation

Data controller
he Data Controller is OSTERIA MAITE' DI LUCA RIZZETTO with registered office in Via La Spezia 18, 19020 - La Spezia (SP) - Telephone +39 379 2774252 - VAT 11075780012

Data Protection Officer
The Data Controller has designated the Data Protection Officer (DPO or RPD), which can be reached directly at the following e-mail address: privacy@5terrecooking.it.

Last updated: 18 April 2024